Loan Servicing

CUSO Mortgage provides the highest level of loan servicing and personalized customer service, designed especially with the credit union in mind. Throughout the loan process, all paperwork is branded in your credit union's name.

But that's just the beginning. When your mortgage loans are serviced through CUSO Mortgage, all account information and loan billing goes out in your name as well -- credit union branding from beginning to end. We communicate with your members as though they are working directly with you.

• Credit union portfolio bulk transfer
• Web, ACH, or coupon payment options
• Web-based interface provides complete access to credit union servicing portfolio 24/7
• Month-end loan activity reports customized for your credit union
• Portfolio loan modification program
• Interest income is yours and we do all the work

Our goal as a servicing organization is to provide the best customer service to both the member and the credit union. That's why we like to say "We put the 'more' in mortgage so you can put the 'you' in credit union."

"For the more than three years we have been partnered with you, we have been very satisfied with your Servicing Department. In previous partnerships, we have had many issues with member's escrow accounts and the quick response to our members' requests. This is not the case with your company. All requests and inquiries are always handled professionally quickly. Thank you for being a great partner."

- PARDA Federal CU